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Core Values

Our Values

The success of the group has been largely attributed to its employees and its organisational culture. The company’s core purpose is “To help people in the community stay healthy and feel better”. Further, the Group has a strong set of core values which are:

To keep our caring family culture

Care about our people, our company and the environment
Be supportive and tolerant
Value everyone’s opinions, needs and culture
Treat our colleagues and suppliers fairly and with respect

To be different through innovation

Do things differently from other companies – if it’s the right thing to do
Encourage new ideas

To look after our customers

Be committed to Patient Safety
Treat our customers with respect and dignity
Keep high ethical standards

To Reward, Recognise and Empower

Be committed to Patient Safety
Treat our customers with respect and dignity
Keep high ethical standards

To be disciplined and professional

Honour what we say we are going to do
Be open, transparent and communicate well
Be committed to learn from mistakes
Set consistent standards and processes and meet them
Have accountability with clear objectives and performance review
Have integrity and be honest

To have fun

Have fun in the workplace