Frequently Asked Questions

You can track your prescription and be alerted when its ready to collect by signing up to our NHS Repeat Prescriptions ordering platform, which can be found here.
Speak to your pharmacy team and they can advise you on which services you will need to book an appointment for, if any.
Masks are no longer mandatory in our pharmacies; our colleagues and patients have the choice if they would like to wear one or not. Please respect all individuals’ choices.
Yes, our pharmacy offers free delivery services for patients that qualify. Speak to our team today.
You can find our opening hours on Google or our website here.
Once your prescription is ready you will receive a SMS from us to say your medication is ready to collect. Make sure you have given the pharmacy your updated mobile number.
Only selected Day Lewis Pharmacies are offering Covid-19 vaccinations, speak to your local pharmacy for more information. The NHS will contact you if you are eligible for the booster vaccinations.
We have now made it easier for you to order your NHS repeat medication. Simply sign up or login with your NHS login and order your medication. You will receive status updates of your request and a message when its ready to collect. Login
For bank holiday opening hours, visit our pharmacy finder.
We offer a free delivery service for eligible patients. Speak to us for more information.